Keeping up the customer service
An increase in demand should never equal a decline in customer service. Despite the current boom, this remains a priority for the Florida Materials’ Central region.
Even in the face of three hurricanes, a tight cement market and a booming construction market, the Central region completed delivery of 19,000 cubic yards of concrete to the CNL office tower in downtown Orlando without a single quality complaint or injury – four days ahead of schedule.
Rinker Materials awarded for safety achievements
What do Rinker Materials’ Southern, Yuma and Central districts all have in common? All three received first place at the 2004 Annual Safety Award from the Arizona Rock Products Association (ARPA).
The awards ceremony held earlier this year in Scottsdale, Arizona, recognised outstanding safety performance for ARPA member company plants. Companies that received awards demonstrated the lowest lost time frequency rate (LFR) and incident frequency rate (IFR) over a period of one year.
All three regions had fantastic results with both the Yuma and Southern regions achieving zero LFR and IFR for the year within a combined amount of around 1 million man hours worked.
“These are exactly the type of success stories we are aiming for,” says David Chavez, Rinker Materials West safety director. “Our goal and vision of Zero4Life™ is shown here through accountability, behaviour, communication and dedication. Well done to all our people in these regions.”
Orlando’s on fire!
There’s a heat wave in Orlando and it’s not from the weather.
Florida’s building boom is raising the construction temperature quicker than the mercury on a hot summer’s day – and the changing skyline in downtown Orlando is proof. Cranes are in abundance as new construction sites continue to spring up.
Due to this building boom, Florida Materials’ Central region is set to continue its strong presence in the downtown market with more than 300,000 cubic yards scheduled for delivery in the next 18 months.
This surge in activity is not only due to a strong office market, but an increased demand for high–rise condominiums. The Orlando condominium market is following a national trend where residents living further out are now moving downtown to avoid long traffic commutes.
Orlando’s tourism is also in high gear after recovery from the September 11 economic slowdown. The Central region recently poured more than 80,000 cubic yards of concrete for the foundation of Rosen Shingle Creek Resort – a 250,000 square foot convention centre and 1,500–room hotel.
The residential market is also surging with the largest homebuilders continuing to buy up large parcels of land to develop. While some residents move downtown, many others are snapping up homes further out from the city. Urban development is rampant, and Florida Materials is adding new plants to keep up with the demand.
